Terms & Conditions
Last Updated: 10/01/2025
Welcome to Diamond Home Services LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and communications. By accessing our website, booking services, or opting into communications, you agree to these Terms.
1. Services
We provide residential and commercial home services, including but not limited to Sprinkler startup, sprinkler winterization, swamp cooler startup, swamp cooler winterization, garage cleanout and haul-away, exterior window washing, gutter cleaning, power washing for driveways, decks, and patios, pest control spray, seasonal spring and fall packages, premium concierge plan. All appointments, estimates, and services are subject to availability and acceptance.
2. User Responsibilities
You agree to provide accurate information when booking services or communicating with us.
You must not misuse our website or services for unlawful purposes.
3. Payments
Payments for services are due as outlined in your invoice or service agreement.
We reserve the right to change pricing at any time, with notice provided for future services.
4. SMS/Text Messaging
By providing your phone number, you consent to receive SMS or MMS messages from us, including appointment reminders, service updates, and promotional messages.
Message frequency may vary.
Message and data rates may apply depending on your carrier.
You may opt out at any time by replying STOP to any message. For help, reply HELP.
5. No Warranties
All services are provided “as is” and “as available.” We do not guarantee uninterrupted access to our website or error-free service.
6. Limitation of Liability
To the fullest extent permitted by law, Diamond Home Services LLC shall not be liable for any damages arising from use of our services, communications, or website.
7. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
8. Changes
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact
For questions about these Terms, contact us at:
Diamond Home Services LLC
18602 E Water Dr, Unit A, Aurora, CO 80013
(720) 768-4889
Privacy Policy
Last Updated: 10/3/2025
Diamond Home Services LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information: Name, phone number, email, service address, and payment details.
Usage Information: Website analytics, cookies, and log data.
2. How We Use Information
To schedule and provide services.
To send appointment reminders, updates, and customer support messages.
To send promotional offers and marketing communications (only if you have opted in).
To improve our website and services.
3. SMS/Text Messaging
By providing your mobile number, you consent to receive recurring text messages for service updates, appointment reminders, and promotions.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For support, reply HELP or contact us directly.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party providers who help us deliver services (e.g., scheduling software, payment processors).
We may disclose information if required by law.
5. Data Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the Internet or SMS is completely secure.
6. Your Rights
You may request to access, update, or delete your information by contacting us.
You may opt out of marketing communications at any time.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
8. Changes
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact
For privacy-related questions, contact us at:
Diamond Home Services LLC
18602 East Water Drive
(720) 768-4889